Is shipping insurance worth it in 2024?5 (1)

Is shipping insurance worth it in 2024?
5 (1)

May 1, 2024

What is shipping insurance?

Ensure your packages are protected during transit with shipping insurance, a crucial service offered by most carriers.

This coverage guards against the risks of lost, stolen, or damaged shipments, providing peace of mind to shippers.

If a package fails to reach its destination or arrives damaged, filing an insurance claim with the carrier is possible.

However, it’s important to note that not all shipping insurance options are the same. Coverage levels and conditions vary depending on the provider. Consider the following key points:

  1. Coverage Options: Some policies go beyond the declared value of items and include shipping costs, offering comprehensive protection.
  2. Coverage Limits: Providers often set caps on covered goods or maximum reimbursement amounts. Review these limits to ensure they suit your shipment’s value.
  3. Proof of Damage: Certain policies may require evidence of transit-related damage, such as documenting package condition upon receipt or providing photographic proof.

Understanding these nuances empowers shippers to make informed decisions.

Prioritize reviewing insurance terms and conditions to select a policy that meets your needs and adequately safeguards your shipments.

What does shipping insurance cover?

Shipping insurance protects against various risks during transportation:

  1. Loss: If a package goes missing and cannot be found by the carrier, shipping insurance typically reimburses the declared item value.
  2. Damage: If items in a package suffer damage during transit, Cargo insurance covers the cost of repair or replacement.
  3. Theft: If a package is stolen while in transit or upon delivery, Cargo insurance  compensates the shipper for the stolen items’ value.
  4. Mishandling: Shipping insurance provides financial protection if a carrier mishandles a package, resulting in damage or loss.
  5. Other unexpected events: Shipping insurance may also cover unforeseen occurrences like natural disasters or accidents that lead to financial loss during transit.

In essence, shipping insurance offers peace of mind to shippers by protecting their shipments from a variety of risks.

What is not covered by shipping insurance?

Shipping insurance usually excludes coverage for:

  1. Inherent Vice: Damage due to an item’s natural properties, like perishable goods or items prone to deterioration.
  2. Improper Packaging: Damage from inadequate packaging, as carriers need proper packaging for coverage.
  3. Unapproved Items: Excludes restricted items such as hazardous materials or illegal substances.
  4. Delay: Only covers loss, damage, or theft during transit, not delays.
  5. Consequential Losses: Typically doesn’t cover indirect losses like lost profits.
  6. Unclaimed Shipments: May not cover unclaimed shipments without proof of delivery.
  7. Acts of War or Terrorism: Damage from war, terrorism, or political unrest might not be covered.

Review your shipping insurance policy for specifics, as coverage varies by provider and policy terms.

Is shipping insurance worth it?

Whether you should opt for shipping insurance hinges on your shipment’s value. If your e-commerce business deals with high-value items like electronics or furniture, the potential revenue loss from a mishap could be substantial. In such cases, it’s advisable to invest in shipping insurance. Make sure to include the cost of insurance in your budget and margin calculations. Although shipping insurance is inexpensive due to the low risk of loss, damage, or theft, it provides valuable protection for your business.

Why is shipping insurance important?

Shipping insurance isn’t just about peace of mind; for an ecommerce business, it’s a financial lifesaver. Let’s say you operate an online pottery shop.

A customer orders a $50 vase, which you carefully pack and ship.

Unfortunately, during transit, the carrier mishandles the package, and upon arrival, the vase is shattered.

Without Cargo insurance , your options are limited and potentially costly.

You could refund the customer out of your own pocket, eating into your profits.

Alternatively, refusing a refund risks alienating the customer and hurting your reputation.

But with shipping insurance, you’re covered. For a small upfront fee, you can reimburse the customer for the damaged item without impacting your bottom line.

It’s a win-win solution that protects your business and keeps your customers satisfied.

How much does shipping insurance cost?

Shipping insurance rates fluctuate depending on the provider.

like Shipsurance offer this service, major carriers such as DHL, UPS, FedEx, and USPS also provide it as an added benefit.

Regardless of the carrier, insurance rates correlate with the value of the items being shipped.

As item value increases, so does the cost of insurance.

You can compare Cargo insurance  costs for UPS, FedEx, and USPS to determine the best option for your needs.

FedEx Insurance Costs:

Value of contents 

FedEx Insurance cost 

Up to $100 


$100.01 to $300.00 



$3.90 + $1.30 for every additional $100 of declared value  

UPS Insurance Costs:

Value of contents 

UPS Insurance cost 

Up to $100 


100.01 to $300.00 



$3.90 + $1.30 for every additional $100 of declared value 

USPS Insurance Costs:

Value of contents 

USPS Insurance cost 

Up to $50.00 


$50.01 to $100.00 


$100.01 to $200.00 


$200.01 to $300.00 


$300.01 to $400.00 


$400.01 to $500.00 


$500.01 to $600.00 


$600.01 to $5,000.00 
(maximum liability is $5,000) 

$12.15 plus $1.85 per $100.00 or fraction thereof over $600 in declared value 

How to file a shipping insurance claim

Filing a shipping insurance claim varies depending on the shipping service utilized. Here’s a guide on how to file a claim with three of the most popular ecommerce shipping carriers.

USPS: For USPS shipments, both the merchant and the recipient can file an insurance claim if they possess the original mailing receipt.

  1. Check Time Limit: Ensure you have sufficient time to file the claim. USPS allows 60 days after the mailing date for cases involving shipping damage or missing contents. However, for lost packages, the deadline depends on the USPS service used (e.g., Priority Mail®, Priority Mail Express®, Collect on Delivery).
  2. Gather Documentation: Collect the required documentation, including:
    • Tracking or label number
    • Proof of insurance purchase
    • Evidence of item value
    • Proof of damage
  3. File Claim: Once you’ve gathered the necessary documents, proceed to file your claim online or by mail.

By following these steps, you can effectively file a Cargo insurance  claim with USPS.

File a shipping insurance claim with FedEx

To start a claim with FedEx, log into your online FedEx account. This makes the process quicker by automatically filling in your details. If you prefer not to log in, enter your order’s tracking/PRO number and choose the claim type. Then, fill out the online form.

You can upload supporting documents and ask for updates on your claim’s progress. While FedEx doesn’t require specific documents, it’s wise to provide proof of shipment, value, and any damage. For a full list of suggested documents, click here.

After checking your details, submit the form and track your claim online. FedEx might request an inspection for your claim, so keep the damaged goods and packaging until it’s resolved. This helps ensure a smoother process.


Is shipping insurance worth it?

Yes, shipping insurance is worth it for many businesses and individuals. It provides financial protection against the risks of lost, stolen, or damaged packages during transit. Without insurance, you could face significant financial losses if something happens to your shipment. While shipping insurance typically comes with an additional cost, the peace of mind and financial security it offers can outweigh the expense, especially for valuable or fragile items. Ultimately, the decision to purchase Cargo insurance depends on your specific needs, the value of your shipments, and your risk tolerance.

You’re shipping a high volume of orders

For high-volume shippers like ecommerce businesses, the probability of encountering shipping mishaps increases with each package sent. Thus, insuring all shipments can mitigate risks associated with occasional misshipments or damaged orders.

Nevertheless, it’s crucial to balance the benefits of insurance with your profit margins. If your average order value is modest or your profit margin per order isn’t substantial enough to absorb insurance costs, you must be discerning about which orders to insure, if any.

Your products are valuable

In the realm of Cargo insurance , “valuable” shipments refer to those containing items with high monetary worth, rather than sentimental or personal value.

Typically, the higher the value of a shipment, the greater the potential loss in cases of theft or mishandling, making insurance more advantageous. However, the decision of how much value to insure ultimately rests on factors like your budget, profit margins, and business strategy.

Below are examples of low-value items that might not necessitate insurance and high-value ones that do:

Low Value
(could forgo shipping insurance) 

High Value
(should get shipping insurance) 

Phone case 


Costume jewelry 

Jewlery with precious stones 

Standard kitchen equipment (bowls, whisks, etc.) 

Furniture or antiques 

A toy instrument 

A professional-quality instrument 

Durable art prints 

Hand-crafted painting 

You want extra peace of mind

For ecommerce merchants facing numerous uncertainties, adding shipping insurance provides a valuable precautionary measure. The additional peace of mind alone justifies the small upfront investment, considering the potential benefits if issues arise during transit.

A dvantages of using shipping insurance

The advantages of using shipping insurance include:

Financial Protection:

Shipping insurance safeguards your shipments against loss, damage, or theft during transit, providing financial coverage for any incurred losses. This protection ensures that your business does not suffer significant financial setbacks due to unforeseen events.

Peace of Mind:

Having shipping insurance offers peace of mind to both you and your customers, knowing that your shipments are protected. This confidence allows you to focus on running your business without worrying about potential shipping-related issues.

Customer Satisfaction:

With Cargo insurance  in place, you can better meet customer expectations by ensuring that their orders arrive safely and intact. This leads to improved customer satisfaction and loyalty, as customers feel confident in the reliability of your shipping process.

Risks of shipping without insurance

The risks of shipping without insurance include:

Financial Loss:

Without insurance, you bear the full financial burden of any lost, damaged, or stolen shipments. This can result in significant financial losses, especially if you’re shipping high-value items.

Damaged Reputation:

Shipping mishaps, such as lost or damaged packages, can lead to negative customer experiences and damage your reputation. Uninsured shipments that result in unsatisfied customers may lead to negative reviews and loss of trust in your brand.

Legal Liability:

In some cases, you may be held legally liable for any damages or losses incurred during transit, especially if you failed to adequately protect the shipment. Without insurance, you risk facing legal action and potential financial penalties.

Operational Disruption:

Dealing with shipping issues, such as lost or damaged shipments, can disrupt your business operations and consume valuable time and resources. Without insurance, you may find yourself spending more time resolving shipping-related problems instead of focusing on growing your business.

Overall, shipping without insurance exposes your business to various risks that can have detrimental effects on your finances, reputation, and operations.


In conclusion, shipping insurance provides essential protection for both businesses and customers against potential losses or damages during the transportation process. By investing in Cargo insurance , companies can mitigate financial risks and uphold their reputation for reliable delivery services. Customers can also enjoy peace of mind knowing that their packages are safeguarded in case of unforeseen incidents. It is crucial for businesses to carefully consider their Cargo insurance  options and choose a policy that best suits their needs and budget. Ultimately, incorporating Cargo insurance  into the logistics strategy is a proactive approach to ensure smoother transactions and customer satisfaction. Make sure to explore different insurance providers and policies to find the best coverage for your shipments!

In conclusion, shipping insurance provides an important layer of protection for both businesses and customers in the event of lost or damaged packages during transit. By investing in Cargo insurance , businesses can safeguard their financial interests and maintain customer trust by ensuring timely resolution of any shipping issues. Customers benefit from added peace of mind knowing that they are covered in case of unforeseen circumstances. It is essential for businesses to carefully consider the cost-benefit analysis of Cargo insurance and weigh the potential risks involved in their specific industry. Ultimately, choosing to prioritize  Cargo insurance can lead to long-term benefits in customer satisfaction and retention. Make sure to explore your shipping insurance options today to protect your shipments and enhance your overall business operations.

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